How Thriving Insurance Organizations Manage and Retain Top Intellectual Talent
In honor of Valentine’s Day (but useful year-round), this article explores how to make the most of your workforce to retain them and bolster performance.
VU Resources
Virtual Hiring in Insurance: Navigating the Remote Recruitment Landscape
The insurance industry, traditionally reliant on face-to-face interactions and in-office work, has been compelled to adapt to the realities of remote work and virtual hiring, especially in the wake of the COVID-19 pandemic. This shift has brought about numerous challenges and opportunities. In this article, we will explore the benefits, challenges, and strategies for navigating…
Workplace Bullying in the Insurance Industry
According to a 2021 survey from the Workplace Bullying Institute, about 30% of people experience bullying at work, and another 19% witness it. That means half of the workforce is affected by bullying at work, and 66% know it happens. People in industries such as insurance — where competition is high, or rewards are driven…
Have You Complied with the DOL’s New Overtime Rules?
Beginning January 1, 2020, the Department of Labor enacted new rules regarding exempt and non-exempt employees; has your agency complied with the new rules? IIABA’s Government Affairs teamed with Big I Hires to make key information available to members.
When Customers Move to Direct Writing Insurers
We’ve all seen the media stories about the demise of independent agents from organizations ranging from Google to Walmart getting into the insurance industry. Likewise, even our own publications refer to start-up “disrupters” like Insurify and Lemonade “revolutionizing” the industry. Is this PR or reality? Are their real downsides to consumers buying insurance from such…
Do Homeowners Policies Have to Become Commoditized Too?
Note: Emphasis added by the editor. The definition of a commodity is that the item is completely interchangeable with any other item of the same nature. For example, an ounce of gold is an ounce of gold. A bushel of red wheat is a bushel of red wheat. A barrel of West Texas crude…
Employee Engagement: For Agency Principals and Agency Managers
The term employee engagement encompasses much more than what we may think it does. For all agencies, big and small, a continuous approach to increase employee engagement is key. An engaged employee “is intellectually and emotionally bound to the organization, feels passionately about its goals and is committed to live by its values.” And this…
Why Agency Producers Will Become Obsolete in 2017
The internet and online insurance buying are incredible. Early in 2017, agency producers will become obsolete. Shortly thereafter, agencies themselves will become obsolete. This will happen because three progressions will occur simultaneously.
A Disturbing Explanation for the Proliferation of Uninsured Motorists Losses?
There are two primary ways to create an uninsured motorist: (1) no auto liability coverage, or (2) auto liability coverage that has an exclusion for what happened. According to an Insurance Journal article, UM experience has gotten decidedly worse. Could it be that this is due, at least in significant part, to increasingly stripped-down auto…
More Auto Policy Coverage Reductions as Competition Intensifies
Recently I received an email from a member who was alarmed at the rapid proliferation of exclusions in auto policies. These are exclusions that may not be readily apparent to insureds and they’re certainly not coverage deficiencies that are revealed in the heavy advertising of some of these carriers, including those that tout that their…
