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Big ‘I’ Members Encouraged to Join ACT Work Groups

The Big “I” Agents Council for Technology (ACT) recently announced its new strategic focus, which includes an updated work group model. The new work groups, which are comprised of Big “I” member agents and ACT supporting partners, will pivot from specific tactical and transactional issues to strategic and emergent topics. ACT’s four pillars of data, connectivity,…

Connections of employees teams in the company. Coordination, knowledge sharing. Equal distribution of duties, high autonomy of units. Collaboration, teamwork. An effective business relationship system

ACT Launches New Strategic Focus

The Big “I” Agents Council for Technology (ACT) celebrated its 25th anniversary this year. The program has always focused on helping independent agents understand and utilize technology—and moving into 2025 and beyond, ACT has a new strategic focus to accomplish that mission. At the Ivans Connect conference in September, ACT gathered industry stakeholders—technology providers, carriers…

Creating a Culture of Cybersecurity

As part of their Cybersecurity Awareness Month 2024 celebrations, Rhodian Group, a supporting partner of the Big “I” Agents Council for Technology (ACT), created Cyber Lunch Chats, a five-part video series. During Week 2, expert panelists discussed the concept and importance of fostering a “culture of cybersecurity” in the modern workplace. The experts provided extensive insights…

Padlock with a tablet, keyboard, mouse and other device. Internet and technology security

Empowering Independent Agents: Data-Driven Decisions

AM Best TV interviewed Chris Cline, ACT’s Executive Director at ITC Vegas.  Chris explains ways agencies are leveraging data for decision-making, from evaluating profitability in business lines to talent management and compensation. Click here to watch.

Predictive analytics, data visualization, business forecasting concept. Data analytics for continuous improvement and business development. Predictions about future outcomes and performance.

Promoting Change

Change. The reasons for change. How change is communicated, led, and measured.  Ultimately, how did we know if we focused on the right changes for the right reasons? After all, change for change’s sake is more often than not counterproductive if not downright damaging. All of these are fascinating to me and though intimately woven…

Changing for success as a leadership and business change through innovation and evolution of ability as a crumpled paper transforming into a boat then a swan and a flying bird as a metaphor.

7 Ways Client Experience is Powering Insurance Agencies’ Growth

In the increasingly competitive landscape of insurance, providing outstanding client experiences has become a pivotal strategy for agencies striving for growth. Gone are the days when clients selected policies solely based on price; now, they seek personalized service, streamlined interactions, and attentive support throughout their insurance journey. Here’s a closer look at how focusing on…

Rising arrow on staircase on yellow background. Growth, increasing business, success process concept. Copy space

Big ‘I’ and ACT Provide Memo, Sample Policy on AI

As ACT positions Artificial Intelligence as one of our four pillars, we are proud to partner with the Big “I” legal team to provide member agencies with tools and resources to help them manage AI usage in their agencies. Click to see a recent article from Scott Kneeland and get the links to our Member Agency Sample…

Quote Flood Insurance on Your Agency Website

Big “I” Flood partner Selective’s self-service flood quoting tool, QuoteItNow, allows you to maintain your personal touch with customers while empowering them to start the flood quote process at their convenience—giving you more time to focus on building relationships. QuoteItNow is a customized URL you can add directly to your agency’s website or use in…

High and fast water rising in Bayou River with downtown Houston in background under cloud blue sky. Heavy rains from Harvey Tropical Hurricane storm caused many flooded areas in greater Houston area.

Big “I” Invest in Independent Agents

As the insurance industry continues to evolve, the Big “I” is leading the way by investing in cutting-edge technology and fostering innovation through strategic partnerships.

Property investment, home loan, reverse mortgage, Business and financial, Saving money concept. Plant growth on stack of coins with a small house model on wood table.

AI In Insurance: The Terms and Definitions You Need to Know

AI is revolutionizing the way we work and connect with clients. Understanding the terminology used to describe AI is essential for grasping this transformative technology. Read this Agent for the Future article from Liberty Mutual/Safeco and take your first step into the exciting world of AI. Agent for the Future (AFTF) is a free resource offered by…

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