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ACT Releases Updated Disaster Planning Guide

The Big “I” Agents Council for Technology (ACT) recently updated its disaster planning guide. The guide emphasizes the importance of a well-crafted plan to ensure business continuity and effective client service. With resources, checklists and templates, the guide provides Big “I” members with the tools to prepare for the unexpected. Download the guide and learn how to…

New Name for the Trusted Choice® Relief Fund

The Trusted Choice Relief Fund has a new name. It is now called the Bobby Salmon Big “I” Relief Fund, honoring the memory of the late Executive Committee member, Bobby Salmon of North Carolina, who served in that position from September 2023 until his untimely death in March 2024.  The name change came as a…

Raising the Bar with Producers

For the past 25 years, the Big “I” and Reagan Consulting have partnered to produce the Best Practices Study, a comprehensive examination of the top-performing agencies across the country. The study compiles benchmarking data on key metrics of agency performance and value, including revenue growth and profitability, financial stability, expense management, and sales and operations productivity. An article in last…

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Trusted Choice® MRP Available for 2025

The Trusted Choice® Marketing Reimbursement Program (MRP) is available to help Big “I” members take their marketing to the next level. With the MRP, agencies have access to up to $1,000 toward their marketing efforts to help grow their agency’s reach, build brand awareness and connect with their audience in new ways. Whether agencies want…

Simplified Renewal Process for Free 2025 ACORD Licenses

ACORD maintains a complete library of industry-specific forms and has typically charged agents, brokers and carriers an annual End User License (EUL) fee for the use of its forms, with licensing renewal required each year.  However, thanks to a Big “I” benefit, members with annual property & casualty gross revenue of less than $50 million receive a…

Tech-Driven Customer Experience

Technology is transforming customer service, and the insurance industry is no exception. In 2025 and beyond, customers expect personalized, convenient, and proactive service. This means success for those insurance agencies committed to meeting these evolving expectations. But this doesn’t mean replacing the human touch with technology; technology can amplify it. Think of it this way:…

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Turning Cybersecurity Awareness into Action in 2025

As we step into the new year, the importance of cybersecurity remains paramount, especially for independent insurance agencies that handle sensitive client information. While awareness is the first step towards cybersecurity, transforming that awareness into concrete actions is essential to protect your agency from potential threats and ensure compliance with industry regulations. This article from…

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Enhance Your Agency’s Efficiency!

Join Colby Tunick, CEO of ReFocus AI, and Chris Cline, Executive Director at ACT, as they explore the latest renewal trends and discuss practical ways technology can streamline core processes for agencies. This insightful conversation could provide the boost your agency needs!

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A Year of Milestones: 2024 Highlights From Invest

Start 2025 right by getting plugged in to InvestSM. Join the Invest team for Invest 101, a 30-minute discussion for you to learn more about Invest and how you can volunteer at a school near you. Invest 101 is offered each month. This month, sessions are available Jan. 14 at 11 a.m. ET, Jan. 21 at…

Minimize Risk With Commercial Producer Guide

Big “I” Professional Liability prides itself on its robust risk management program that is designed to educate policyholders and provide key information and tools to reduce agency errors & omissions exposure. As a service to all Big “I” members, the Big “I” Professional Liability team created the “Commercial Producer Onboarding Guide,” a self-paced learning resource…

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