EO Loss Control

Every insurance practitioner knows what happens when there is an ambiguity in policy language, the insured is supposed to win. But what makes a provision ambiguous? Is an ambiguity created simply by disagreement, or is more required? Guess what, creating ambiguity requires more than simple disagreement over a policy provision.

Ethics is a rather irrelevant CE topic. Knowing the difference between theoretical and applied ethics does not help the insured avoid a catastrophic financial loss because the agent didn’t understand coverage. Yes, the agent could have the most “ethical” intent, but if he/she has no coverage knowledge, the insured suffers. This article explores the concept…