Agency Operations

Rewiring the Insurance Industry

This is neither an advertisement nor an endorsement, but rather an informational piece about what one agent-led group is trying to accomplish. Anyone who deals daily with certificate of insurance requests may want to read how one initiative is trying to automate this process as much as possible so that insurance information is obtainable quickly,…

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Survey: Certificate vs. Policy Limits

This article was a June 2003 Survey from Your “VUPoint”. Here are your opinions about “Certificate vs. Policy Limits”.

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How to Sell Insurance on the Internet… The Old Fashioned Way

Never in my wildest dreams did I think I would be able to tell people that I made $75,000 my FIRST YEAR actively selling insurance on the Internet. And it looks like the coming year will be even better. Through our web site, our small four person San Francisco family agency is selling an average…

Showdown: ACORD 27 vs. ACORD 75

When proof of insurance is requested, which is most appropriate, the ACORD 27 – Evidence of Property Insurance or the ACORD 75 – Insurance Binder?

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Lost Policies…No Coverage?

The insured is sued for damages arising out of an occurrence that took place many years ago. The insured is unable to find the policy in force at that time, so the insurer says they won’t respond. What do you do when a policy is lost?

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Certificates of Insurance: Will You “Endeavor To” Be Ethical?

The ACORD certificates of insurance indicate that the issuing insurer will “endeavor to” provide notice of cancellation to the certificate holder. Typically, nothing in the policy requires this and many of your insurers say they do not even want copies of certificates, much less plan to provide notice. Is telling the certificate holder that the…

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Managing Commercial Lines E&O Exposures (Part 1 of 3)

This article provides an overview of various E&O loss exposures that exist in commercial lines of insurance and reviews methods and procedures that an agency could consider to help reduce the possibility of a claim. Included is information about certificates of insurance, additional insureds, hold harmless agreements, subrogation waivers, protective safeguards warranties, leased property exposures,…

40 Hours and I’m an Insurance Agent

In my state, a manicurist has to complete 600 hours of classroom and supervised work experience to get licensed. An insurance agent? Put in 40 hours and you could be licensed to bid on General Motors’ account in the morning and Microsoft’s in the afternoon.

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Managing Commercial Lines E&O Exposures (Part 3 of 3)

This article provides an overview of various E&O loss exposures that exist in commercial lines of insurance and reviews methods and procedures that an agency could consider to help reduce the possibility of a claim. Included is information about certificates of insurance, additional insureds, hold harmless agreements, subrogation waivers, protective safeguards warranties, leased property exposures,…

Managing Commercial Lines E&O Exposures (Part 2 of 3)

This article provides an overview of various E&O loss exposures that exist in commercial lines of insurance and reviews methods and procedures that an agency could consider to help reduce the possibility of a claim. Included is information about certificates of insurance, additional insureds, hold harmless agreements, subrogation waivers, protective safeguards warranties, leased property exposures,…